Shipping & Returns
All orders placed will be ready to ship within two business days, regardless of the shipping method. Orders placed over the weekend or on a holiday will be ready to ship within the next two working business days. Orders shipping to the West Coast will arrive in 3-5 business days. Orders shipping to the East Coast will arrive in 7-10 business days.
We offer free ground shipping on all consumer orders over $50 shipping to the continental United States. We ship to residential and business addresses only. We do not ship to P.O. boxes, APOs/ FPOs, or Freight Forwarding Facilities.
We are in the process of setting up international shipping at our new warehouse and are currently unable to fulfill international orders.
We hope you love everything you order, but if you don’t, you may return any product purchased on www.frankie-dean.com within 30 days from the date of shipment for a full refund. The returns must be in the original packaging, unused (unworn, unwashed, unaltered). Original shipping charges and gift wrapping are non-refundable. Along with the returned item(s), please include your name, email address, and order number.
We do not accept returns for items not purchased on frankie-dean.com. If you purchased a Frankie Dean product from anywhere other than frankie-dean.com, please reference the return policy of the company you purchased it from.
Please send all returns to the following address:
Returns: Frankie Dean
6010 Cajon Blvd
San Bernardino, CA 92407
Customers are responsible for return shipping charges.
Returns are processed within 1-2 business days of receipt and refunds issued to your original method of payment.
After 30 days from the date of shipment, we’ll gladly consider any items for return that are defective due to a manufacturing defect.
To serve you most efficiently, we do not offer merchandise exchanges. To ensure you get the product you need, place a new order. As soon as we receive your return, we’ll refund your original method of payment.